At MyRayagada, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely happy with your order, we offer a straightforward process for returns, refunds, and cancellations.
Returns & Exchanges:
Customers may request a return or exchange within 3 days of delivery, provided that the item is unused, in its original packaging, and accompanied by proof of purchase. Returned items will be carefully inspected upon receipt to ensure they meet our return conditions. Once approved, you can choose to either receive a replacement item or a refund.
Non-Returnable Items:
Please note that certain products may not be eligible for returns, including perishable goods, personal care products, and customized or personalized items. This is to ensure hygiene, safety, and quality standards for all our customers.
Refunds:
Refunds for eligible returns will be issued to the original payment method used during purchase. The process may take up to 15 days after we have inspected and approved the returned items. You will receive a notification once your refund has been processed.
Order Cancellations:
You can cancel your order only before it has been dispatched. Once an order is shipped, it cannot be canceled. For cancellation requests, please contact our customer support team as soon as possible with your order details.
At MyRayagada, we are committed to making your shopping experience safe, reliable, and convenient. If you have any questions regarding returns, refunds, or cancellations, our support team is always here to assist you.