Effective Date: 10.09.2025
Welcome to myrayagada.com. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
myrayagada.com (“we,” “our,” “us”) is an e-commerce platform that sells products online.
By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Continued use of our website means you accept those changes.
2. Products & Services
All products listed on myrayagada.com are subject to availability.
We make every effort to display product images, descriptions, and pricing accurately. However, we do not guarantee that colors, specifications, or other details will be error-free.
Prices are subject to change without notice.
3. Orders & Payments
By placing an order, you agree to provide accurate billing, shipping, and contact information.
We accept payments through Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery.
Orders may be canceled if payment is not successfully processed.
We reserve the right to refuse or cancel any order due to suspected fraud, unauthorized activity, or stock unavailability.
4. Shipping & Delivery
We aim to process and ship orders within 5 business days.
Delivery timelines may vary depending on location, shipping provider, and unforeseen circumstances.
Shipping charges (if applicable) will be displayed at checkout.
We are not responsible for delays caused by third-party couriers.
5. Returns, Refunds & Cancellations
Customers may request a return or exchange within 3 days of delivery, provided the item is unused, in original packaging, and accompanied by proof of purchase.
Certain items (e.g., perishable goods, personal care products, customized items) may not be eligible for returns.
Refunds will be issued to the original payment method within 15 days after inspection of returned items.
Order cancellations are accepted only before dispatch.
6. User Responsibilities
By using this website, you agree not to:
Misuse the site for fraudulent, illegal, or harmful purposes.
Upload or transmit viruses, malware, or harmful code.
Copy, resell, or exploit any part of the website or its content without written consent.
7. Intellectual Property
All content on myrayagada.com, including text, images, logos, and designs, is the property of myrayagada.com and protected under applicable copyright and trademark laws.
Unauthorized use of our intellectual property is strictly prohibited.
8. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our maximum liability for any claim relating to a product purchase is limited to the amount paid for that product.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of these sites.
10. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India/Odisha.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Rayagada/Odisha.
11. Contact Information
For questions about these Terms and Conditions, please contact us at: